Manage floor terminals and employee PIN access

Organization administrators manage paired production devices and personal floor PINs from the full Flexoworks application. Terminal controls affect the device connection or its current worker; employee floor-access controls affect one person’s PIN. These are separate from normal full-application login. If no device has been paired yet, start with Set up a new floor terminal.

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Understand the terminal list

Each terminal card shows:

• its name and CDI imaging work area;
• lifecycle status and current connectivity;
• location and optional default equipment;
• current worker, or Locked when no worker is signed in;
• last-seen and paired times;
• the administrator who approved it.

The lifecycle statuses mean: Online and Offline are separate from lifecycle status. Online means the recorded last check-in was during approximately the previous two minutes. Offline does not by itself mean that pairing was lost. The list refreshes in the background about every 30 seconds. Revoked terminals are hidden initially. Select Show revoked when you need to review them or open their history.

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Edit terminal configuration

Select Edit to change:

• the terminal name;
• its location;
• its optional default equipment.

The current work area is CDI imaging and is read-only. Names can contain up to 80 characters and must be unique among non-revoked terminals. Changing only the name or default equipment keeps the current worker. Changing the location locks the current worker and clears default equipment that is not available at the new location. The terminal reconnects using the new assignment. Operators can always choose any equipment configured at that location, even when a default is selected.

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Review terminal history

Select History to open the terminal’s append-only activity history. Events are shown newest first, 20 at a time. Select Load more for older entries. The terminal history can include:

• pairing and activation;
• setting changes;
• remote worker locks;
• suspension, resume, and revocation;
• worker login and worker lock;
• production-line completion and undo;
• production problem reports;
• terminal or organization PIN-entry lockouts.

Production events include the related job number when available. Employee PIN enable, reset, and disable actions are organization-level audit events and should not be expected in one specific terminal’s history.

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Lock the current worker

Select Lock worker when a worker left the terminal unlocked or when a shift changes. Confirm the action. Locking:

• clears the current worker session;
• leaves the terminal active and paired;
• returns the device to PIN entry on its next check-in;
• does not disable the employee’s PIN on other terminals.

The action appears only while an active terminal has a current worker.

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Suspend and resume a terminal

Use Suspend for a temporary device pause, such as maintenance or a security review. Confirm the action before it is applied. Suspension clears the worker and short terminal session, but preserves the durable pairing. The production device shows that an organization administrator paused it. Select Resume on the terminal card when it may be used again. A connected device checks automatically and returns to its PIN screen without a new QR code. Suspension and resume are both retained in terminal history.

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Revoke a terminal

Revocation permanently invalidates the browser’s current terminal enrollment. Use it when a device is retired, lost, replaced, reimaged, or no longer trusted. It is not the same as temporary suspension. Select Show revoked to include earlier revoked devices in the list. Select Revoke and confirm the destructive action. Revocation:

• clears the current worker;
• invalidates the terminal session and enrollment;
• cannot be resumed;
• keeps the terminal and history available under Show revoked.

The physical device displays Terminal access revoked. Select Reset and pair again on that device only when it should be enrolled as a new terminal.

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Manage employee floor PINs

Open Organization → Users, open a team member’s action menu, and select Manage floor access. The dialog shows:

• whether floor access is enabled;
• when it was last used;
• the last terminal used;
• any current user-level temporary lock.

An active team member with enabled floor access can use any paired terminal in the organization. Terminal PIN access is not limited by the employee’s role, function, or assigned location. From this dialog, an administrator can:

• Enable floor access by entering and confirming a unique four-digit PIN.
• Reset PIN by replacing it with another unique four-digit PIN.
• Disable floor access while leaving normal full-app login unchanged.
• Unlock a user-level temporary PIN lock without changing the PIN.

Flexoworks never displays an existing PIN. Resetting or disabling one immediately ends that employee’s active floor sessions on every terminal. Disabling floor access is narrower than suspending a user. Disabling the PIN blocks only floor-terminal login. Suspending the user from the Users tab blocks both floor access and normal Flexoworks authentication, including existing full-app sessions.

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Keep a production device paired

For a durable installation:

• use a managed, persistent browser profile;
• allow cookies and site data for the Flexoworks app address;
• do not clear browsing data when the browser closes;
• always use the same Flexoworks hostname;
• let the device reconnect after power or network outages before changing its administration state.

Ordinary short-session expiry, application updates, browser restarts, device restarts, and recoverable network errors do not require re-pairing.

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Related guides

• Set up a new floor terminal
• Floor terminal overview